From the beginning, OUTBAGS USA, a small, family-owned business, has worked to provide high quality, affordable products that get the job done. Each item is designed and handcrafted from extremely durable, functional materials right here in the US. With over 20 years experience in American manufacturing, we are able to deliver exceptional holsters without the premium price tag. Our goal is simple: Everyday Carry for the Everyman.
We believe so strongly in our merchandise and the superiority of American-made products, that each and every holster comes with a lifetime warranty. We guarantee that your holster will be free from imperfections or irregularities in the materials and in the workmanship, not only in the first few weeks after you purchase the holster, but forever. Any breakage, tears, or cracks are covered, so if a holster clasp breaks, a screw becomes threaded or a grommet wears out / falls off, we will repair or replace your holster as long as you own it.
Naturally, the lifetime warranty does not cover damage that was caused by an accident, improper care, or normal wear and tear. However, we will work with you, and every one of our customers, on a case-by-case basis to try and resolve each issue to your satisfaction.
OUR PLEDGE TO YOU
Our commitment to phenomenal customer service has always been a cornerstone of our business. We will never disregard our high standards and values in an attempt to garner more sales. Every single one of our customers is like a member of our family, so we treat all of you with the same respect and appreciation. When we design our holsters, we do so with you in mind, aiming to provide economical, innovative, and truly useful products.
CONTACT US WITH QUESTIONS
If you have any questions about our warranty, or about our products in general, please do not hesitate to contact us by email at firstname.lastname@example.org.